399ded Terms and Conditions

1 General Terms & Conditions

These Terms & Conditions apply to the use of the 399ded website and its associated mobile application. By accessing, registering, or using any service on 399ded, you are considered to have accepted these Terms & Conditions.

If you disagree with any part of these Terms & Conditions, please refrain from using 399ded. These terms are governed by the laws of Bangladesh and are consistent with international gaming regulations.

399ded reserves the right to update these Terms & Conditions at any time. Continued use of the platform after any changes constitutes your acceptance of the revised terms. We recommend checking this page regularly.

2 Account Register

A valid account is required to use 399ded's services. All information provided during registration must be accurate, complete, and up to date.

Please keep the following in mind when creating an account:

• Each individual is only account per person. Opening multiple accounts using the same device, IP address, or identity is strictly prohibited.
• You must provide your real name, date of birth, mobile number, and email address during registration.
• Keeping your account password confidential is your own responsibility. Never share your password with anyone.
• 399ded is not responsible for any unauthorized access to your account by a third party.
• Transferring or selling your account is strictly prohibited.

3 Age Limit & Eligibility

399ded only 18 years of age or older For adults only. Use of this platform by minors is strictly prohibited. If we confirm that a user is underage, their account will be closed immediately and deposited funds may be forfeited.

During verification, you may be asked to provide a National ID (NID), passport, or birth certificate as proof of age. Withdrawals may be temporarily held until verification is complete.

In addition, users must not be residents of any country or region where online gaming is prohibited by law in order to use 399ded's services.

4 Deposits & Payments

Deposits at 399ded can be made via Mobile Banking, Nagad, Rocket, and other mobile banking services, as well as bank transfer. All deposits are processed in BDT.

Important deposit rules:

• Deposits must be made from a payment account held in your own name.
• Depositing from a third-party account is prohibited and may be treated as money laundering.
• The minimum deposit amount varies by payment method. Full details are available on the deposit page.
• Deposits are usually credited to your account instantly. If you experience any issues, please contact the support team.
• There are no hidden charges on deposits; however, third-party payment gateways may apply their own fees.

5 Withdrawal Policy

Account verification (KYC) must be completed before withdrawing winnings. Once the required documents are submitted, the process is typically completed within 24 hours.

• Withdrawal requests are typically processed within 1–72 business hours takes time.
• Withdrawals can only be made to the same payment method used for the original deposit.
• Minimum and maximum withdrawal limits are listed on the payments page.
• To withdraw winnings earned from a bonus, you must meet the applicable wagering requirements.
• In cases of suspicious transactions, 399ded may request additional documentation and temporarily place a hold on withdrawals.

If you experience any issues with a withdrawal, please contact our 24/7 support team. We will work to resolve your concern as quickly as possible.

6 Bonuses & Promotions

399ded regularly offers a variety of bonuses and promotional deals. Each bonus has its own terms, which are detailed on the relevant offer page.

General Bonus Terms:

• Wagering Requirements: To cash out most bonuses, you must complete a specified wagering requirement based on the bonus amount (typically 10x–30x).
• Validity: Every bonus has a set expiry period. Any unused bonus will be forfeited once it expires.
• Bonus Abuse: Accounts found using multiple registrations or any other dishonest method to claim bonuses will be terminated.
• Referral Bonus: To qualify for a referral bonus, the referred person must make a deposit and complete a specified amount of betting.
• 399ded reserves the right to modify or cancel any bonus offer at any time.

7 Betting Rules

The following rules apply when participating in Sports Betting, Live Casino, Bingo, and other games on 399ded:

• Once a bet is confirmed, it cannot be changed or cancelled, unless 399ded itself cancels it due to a technical error.
• If a connection is lost during a live game, the result will be determined based on the last recorded state of the game.
• Bets will be refunded if a sports event is cancelled.
• If incorrect odds or results are displayed due to a technical error, 399ded reserves the right to void the affected bets.
• The maximum bet amount is set individually for each game and event.

All game outcomes are determined by an independent Random Number Generator (RNG). 399ded ensures fairness through regular third-party audits.

8 Prohibited Activities

The following activities are strictly prohibited on 399ded and will result in permanent account closure:

• Using any software, bot, script, or automation tool to play games.
• Attempting to access another user's account.
• Using the platform for money laundering or processing illegal funds.
• Opening multiple accounts to abuse bonuses.
• Attempting to hack the system or carry out any other form of technical intrusion.
• Registering under a false identity or using someone else's identity.
• Using the 399ded brand or logo without permission.

9 Account Closure & Suspension

399ded reserves the right to suspend or close any account at any time for the following reasons:

• Violation of these Terms & Conditions.
• If identity verification fails or false information is provided.
• If suspicious financial transactions or signs of fraud are detected.
• If your account has been inactive for an extended period (12 months or more).
• At the direction of a legal or regulatory authority.

Users may request account closure at any time. Any legitimate funds in the account will be returned, but the bonus balance will be forfeited.

10 Privacy & Data Protection

Protecting your personal information is one of 399ded's top priorities. We never sell your data to third parties or share it without a valid reason.

For full details on how we collect, use, and protect your data, please visit our Privacy Policy Read the page. In brief:

• Your information is protected with SSL encryption.
• Documents collected for identity verification are stored on secure servers.
• Information may be shared with regulatory authorities where required to meet legal obligations.
• You have the right to request correction or deletion of your personal data.

11 Responsible Gaming

399ded believes gaming is a form of entertainment — not a source of income. We encourage all members to play responsibly.

• Spending Limits: You can set daily, weekly, or monthly deposit limits.
• Time Out: You have the option to temporarily suspend your account for a set period.
• Self-Exclusion: If you feel that gaming is getting out of control, apply for self-exclusion for a defined period.
• Reality Check: You may receive periodic notifications about how long you have been playing.

To learn more about Responsible Gaming, visit our Responsible Gaming Visit the page.

12 Limitation of Liability

399ded accepts no liability in the following cases:

• If a game is interrupted mid-session due to a lost internet connection or a technical fault.
• If account credentials are exposed due to the user's own negligence.
• Transaction delays caused by third-party payment gateways.
• If service is disrupted due to force majeure or unforeseen circumstances.
• For any financial losses arising from the user's gaming activity.

In all circumstances, 399ded's maximum liability is limited to the actual funds (excluding bonuses) available in the user's account.

13 Changes to Terms

399ded reserves the right to update these Terms & Conditions, in part or in full, at any time. For significant changes, a notification may be sent to your registered email or mobile number.

Continued use of the platform after any changes have been made will be taken as acceptance of the updated terms. We recommend visiting this page regularly to stay informed.

14 Contact

If you have any questions or feedback regarding these Terms & Conditions, please contact our support team. We are available 24 hours a day, 7 days a week.

• Email: [email protected]
• Live Chat: Chat with us directly via the website or app.
• Support Hours: 24/7

Any dispute or complaint will first be directed to our support team for resolution. If unresolved, the matter may be referred to the relevant licensing authority.